How Do Refunds Work With Dropshipping?
From time to time, mistakes happen. If you believe there was a serious mistake with your order, we are happy to review it. If we deem the mistake was our fault we will replace the damaged item at no cost to you. We recommend getting pictures of the issue so we can better service your request.
Please note: We don’t remake or refund orders due to buyer’s remorse, wrong sizes, wrong or inexact addresses, for artwork that doesn’t meet our minimum requirements, due to color matching or just a product that you didn’t expect to turn out as it did.
All issues must be reported within 30 days of receiving the order for us to review it. Unforutnately, we cannot review possible issues reported after 30 days.
For all dropship products, we recommend ordering a sample first to confirm your artwork and that you approve of the product being shipped to your customers.